3 Damage in the BlackBerry are Often Encountered

From 9000 BlackBerry devices unit which is repaired damaged by Teleplan, the company appointed by Research in Motion (RIM) to improve the BlackBerry in Indonesia, there are three types of damage most frequently encountered. Anything?

According to Rita Effendi, Program Manager Teleplan for RIM, which is the big three of the complaints is the damage the LCD screen, keypad or button type, and jogball or trackball for navigation devices.

"We've got enough spare parts to handle the damage. Stock enough to supply two months. If you begin to wane, our stock will be supplied again with RIM," he explained saatikut visited BlackBerry Teleplan Repair Center, which is managed in Sunter, North Jakarta.

Indeed, not only the LCD, keypad, or trackball, are prepared. Teleplan also prepare parts for the camera, as well as AC lens to the faceplate that protects the LCD screen.

"In Indonesia there are more than 10 outstanding BlackBerry models, we have all the inventory of parts. But the most we stock is for 8900 series (Javelin), 9000 (Bold), 9500 (Storm), 8520 (Gemini), and 9700 (Onyx), "said Rita.

Teleplan designated as official partner for RIM BlackBerry Repair Center in Indonesia since August 2009. "We just repaired the damage to hardware only, not including damage to software."

This repair center can accommodate a thousand each month warranty BlackBerry units officially broken and boarded BlackBerry subscribers through the Authorized Customer Care Center that is currently claimed to have reached 15 points.

Rita noted, since the operation nine months ago, the total was 9000 units are trying to repair damaged BlackBerry Teleplan. 80% of them successfully repaired in three days, while 20% had severely damaged the rest replaced with a new mobile unit during the warranty is still valid.

"When units can not be repaired again we swap (replace) with our stock. In total we prepare a supply of 900 units. At the most for the series 8900, 9000, 8520, and 9700," he concluded.